Queue-it visitors
In a queue? Get answers to common questions about the waiting room experience.
12 articles
- I encountered an error or technical issue during my purchase and/or never received a purchase confirmation. Can you help?
- Do I lose my place in line if my mobile phone is in sleep mode?
- What does it mean when a waiting room is paused?
- How is it possible that my expected time of arrival to the website changes?
- What happens if I miss my turn?
- What happens when it is my turn?
- What happens when I arrive before the queue is open/active?
- The Queue-it queue page shows it is my turn, but I can only see a blank page and got redirected to the waiting room again. What has happened?
- My queue page shows “The waiting room has ended”. What does it mean?
- Why do I end up in the queue over and over again?
- How can I transfer my place in the queue to another device?
- I clicked the ‘buy’ button at X o’clock sharp. How are there so many queue numbers ahead of me?